Please contact customer service for more information on returning an item. Thank you.
MOHAWK
PRODUCTS We are unable to except returned products. There is no way
for us to guarantee that products that are returned have not been mixed
with other products , diluted, used or tampered with, and therefore we
cannot resell them. In the event that you received incorrect product
with your order, please call us at 1 (208) 777-9663 and we will get the
correct product to you as quickly as possible
Products other then Mohawk Finishing Products.
Original sales receipt must accompany returns.test
We accept returns for exchange or refund 7 calendar days after delivery of the product. At our sole discretion after 7 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is:
-without showing signs of wear or damage in any way
-within 7 calendar days of the delivery date (after 7 days no returns are allowed)
-must not be a special order or a custom order
-unless noted that it cannot be returned or has a different return policy time period other than that 7 days noted in that item's particular item description.
If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
All refunds will be by bank check mailed by U.S.P.S within 48hours of cancellation or your order.
There is a up to 25% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be refunded.
Customer is responsible for all shipping costs if seller is not at fault.
Contact Us:
jm@woodshopproducts.com 4642 W. Selway Ave Post Falls, ID 83854
